FAQ

Updated April 5th, 2018

Returns

Ebooks are not returnable, as there is no way for you to give it back. However, we will make exceptions*. We want readers to be happy.
*Only once. Receipt must be provided.

Replacement Files

We will provide replacements after a receipt is shown. We understand that electronics can be tricky little buggers.

Authors and Submissions

C9 Publications does not represent other authors at this time. Please check back later.

Agents and Publishers

For all business inquiries, please contact Angela White at cloudninepublicatins@yahoo.com.

Shipping

Ebooks are instant downloads, unless it is a preorder. When the preorder is released, you will receive an email with a link to a download page on either this site or Angela's website.
Physical items (paperbacks, merchandise) are shipped monthly, usually near the end. The average order takes 4-8 weeks. Paperbacks (signed) take 3-4 months.

Privacy and Security

We do not sell or give away your information, for any reason.
We do not collect or store any information on you or about you, even your email address. If you want to join our mailing list, that link is on the home page.
Our host does track visits. Here is their TOS.
You cannot create an account here.
C9 uses secure transaction processors, such as PayPal.

Audiobooks

Coming Soon. Same terms as ebook files will apply.